Copyright © 2023 Addinnella Baked Goods, LLC. All Rights Reserved.
FAQS (Frequently Asked Questions)
Why should I choose
My customers choose Addinnella
because our baked goods simply
taste better. I specialize in quality,
made from scratch home baked
goods. Addinnella bakery products
have that bakery look with the home
baked taste that you crave. My
commitment to you is to provide a
consistent superb taste every time.
Shipping, Pickup &
Do you ship?
No. Shipping is not currently available
due to South Carolina Cottage Food
Can I pick up my order?
Yes. I provide FREE local pick-up
options for customers from several
locations in the Bluffton and Hilton
Head, South Carolina areas. Pickup
locations are determined at the time
your order is placed.
Do you deliver?
Yes. Delivery is available upon
request and for large event orders.
The flat fee is $25 for delivery within a
20 mile radius of my Bluffton, South
Carolina home bakery. There is also a
FREE local pick up option.
Custom Cookie Care
How do I properly store leftover
Keep cookies away from direct
sunlight and heat.
Keep cookies away from high
DO NOT REFRIGERATE.
Store at room temperature in
original cookie wrappers until
ready to be served/consumed.
If not consumed within 7-10
days, wrap in cling wrap and
FREEZE in airtight freezer bags
for up to 2 months.
Remove cookies from the
freezer, and allow them to
come to room temperature
(about 90 minutes) BEFORE
unwrapping and consuming.
Ordering & Payment
How do I place an order?
Choose baked goods from any menu
page on the web site. Prices are listed
on each page. Then EMAIL ME at
Your full name
Your email address
Your cell phone number
Desired baked goods and
Desired pickup/delivery date
You will receive an e-mail or call
within 24-48 hours to confirm your
How do I pay for my order?
Once your order is confirmed by
email, you will receive a PayPal
invoice immediately. PayPal allows
you to pay with a major credit card or
through your PayPal account.
When is payment due?
Payment is due within 24 hours of
receiving your PayPal invoice. Non-
payment results in cancellation of the
Once payment is received, your order
will be scheduled for pickup/delivery,
and you will receive an e-mail receipt
for your order. Up front PAYMENT IN
FULL is required for all orders.
What is the Lead Time for
The lead time for custom decorated
cookies and cakes is TWO WEEKS.
Early pre-orders during peak popular
holidays are encouraged (minimum
3-4 weeks). Large orders of 100
cookies or more will also require 3-4
weeks lead time. Click here for
custom cookie pricing.
How far in advance can I place
The sooner you order, the better! It is
NEVER too early to book a date for
your order. Consider pre-ordering for
large special events, to ensure your
place on my baking calendar.
Nutritional & Allergen
Do you bake sugar free or
gluten free goods?
No. I don’t at this time.
Are you an allergen free
No. I do not operate an allergen free
home bakery. Baked goods containing
wheat, peanuts, soy, eggs, milk, and
tree nuts may be processed in my
Do you sell to retail businesses?
Yes. Effective May 12, 2022, South
Carolina Cottage Food Law allows the
sale of goods to retail establishments
and groceries stores.